How to create a support ticket

To create a support ticket you need to do the following:

  1. Go to our support page: https://ultimatemember.com/paid-support/
  2. Go to the search issue field

  3. Type some words into the field to describe your issue and hit enter. This will search our documentation and show related results

  4. View related docs to see if your question/issue has already been documented

  5. If you can not find any relevant information in the documentation you can then submit a support ticket by scrolling down the page until you see the submit new ticket button.

  6. Click the button and it will open the ticket submission form where you can complete the form to submit the ticket.