Private Messaging Not Working

If you are experiencing an issue with private messaging not working after the basic setup, here are the common problems and fix:

  1. There's a Javascript error that's affecting the messaging script. Please check the browser's console for any errors from the theme and other plugins. Please do a plugin / theme conflict. If the issue is related to Ultimate Member, please contact our support.
  2. Database table ‘um_message’ and ‘um_conversations’ are not created on plugin activation. Please install ‘miwoSQL’ plugin and check those above tables in your database. Just uninstall / install the extension to resolve this issue.
  3. There’s too much traffic on your site that creates bottlenecks on mysql connection. Please contact your hosting provider to check for mysql connection limitations of your site.