Profile: Edit Link Not Working

If you are experiencing an issue with the edit profile link not working/being unresponsive it may be caused by one of the following:

1. A Plugin/Theme conflict

2. PHP errors in third-party plugins or custom functions in theme's functions.php

  • Install Query Monitor plugin to trace the errors.
  •  If the error comes from Ultimate Member or one our of extensions, please create a ticket on our support page.

3. 504 Gateway timeout due to SMTP hosts failed to send emails

  • Ask your hosting provider to assist you with the SMTP settings and bottlenecks issues.
  • Two SMTP plugins which are working at the same time.