Email Templates

The plugin saves customized email templates to the /ultimate-member/email/  folder in the active theme folder.

So, when you edit the email template using the wp-admin screen Ultimate Member > Settings > Email it is saved in a folder with your theme/child-theme (e.g. wp-content/themes/twentyseventeen/ultimate-member/email/welcome_email.php is the path of the template "Account Welcome Email").

Important: Don't edit template files inside the plugin folder wp-content/plugins/ultimate-member/templates/email/. You will lose these changes on UM upgrades.

Important: Please create the child theme if you do not use your own theme. Custom templates will be lost on the theme updating if they are stored in the parent theme.

The plugin automatically creates needed subfolders in the theme directory but rarely this may be blocked by the server configuration. In this case you may connect the site via FTP and create needed subfolders manually. Make the "ultimate-member" folder in the theme writable.

Image - Directory permissions for the "ultimate-member" folder.

You can translate email templates if you use the multilingual plugin WPML. Translated template files are stored in subfolders.

Image - A place of email templates in the files tree.