Email Templates
The plugin saves customized email templates to the /ultimate-member/email/ folder in the active theme folder.
So, when you edit the email template on Ultimate Member > Settings > Emails it is saved in a folder with your theme. For example, wp-content/themes/twentyseventeen/ultimate-member/email/welcome_email.php is the path of the "Account Welcome Email" template.
Important: Please create the child theme if you do not use your own theme. Custom templates will be lost on the theme updating if they are stored in the parent theme.
The plugin automatically creates needed subfolders in the theme directory but rarely this may be blocked by the server configuration. In this case you may connect the site via FTP and create needed subfolders manually. Make the ultimate-member folder in the theme writable.
ultimate-member folder.
You can translate email templates if you use the multilingual plugin WPML. Translated template files are stored in subfolders.