Emails Tab

Overview

The Emails tab in Ultimate Member allows you to manage and customize email notifications sent to members and administrators based on specific actions taken on your site, such as user registration or account deletion. This customization ensures that all parties receive timely and relevant notifications related to user activity and site management.

Email Notifications #

The Email Notifications section lets you view and edit the different email notifications sent by Ultimate Member.

How to Access Email Templates:

Navigate to wp-admin > Ultimate Member > Settings > Email.
Click the "Manage" button next to each email template to access its settings.

Email Template Settings:

Enable/Disable: This option allows you to control whether a particular email notification is sent. By enabling this setting, the selected email notification will be automatically triggered based on the relevant action. Disabling it will prevent the email from being sent.

Subject: The subject field lets you customize the subject line of the email notification. You can use placeholders such as {site_name} to automatically insert your website's name or other dynamic data. This gives you the flexibility to personalize the subject to align with your site's branding or tone.

Email Content: You can edit the body of the email in this section, using either the Visual or Text editor.

The Visual editor provides a user-friendly interface for formatting text, adding links, and including images without requiring coding knowledge.
The Text editor allows you to work directly with plain text or add custom HTML for more advanced email designs.

These settings are available for every email notification type, allowing you to tailor the content, appearance, and delivery of emails sent through your website. This ensures that the emails sent to users and admins are clear, informative, and aligned with your brand.

Default Email Notifications #

Ultimate Member provides a set of default email notifications that keep both administrators and users informed about various actions and statuses related to user accounts. When additional Ultimate Member plugins are activated, their email notifications will also appear in these settings, expanding your options for email management.

Account Welcome Email

The Account Welcome Email is sent to users immediately after they have successfully registered on your site. This email serves as a warm introduction to new members, providing them with initial guidance and information about their accounts. It typically includes a thank you note and a brief overview of what to expect next, such as site features or next steps. For instance, the email might welcome users to your community, offer tips on getting started, and provide links to key resources.

Account Activation Email

This notification is triggered when users register on your site but need to verify their email address before their account becomes fully active. The Account Activation Email contains a verification link that users must click to confirm their email address. This step is crucial for ensuring the validity of the user’s email and preventing fraudulent registrations. The email usually instructs users to click the provided link to activate their account, and it may offer a brief explanation of why this step is necessary.

Your Account is Pending Review

If your registration process involves manual review by an administrator, this email is sent to users once they have submitted their registration form. It informs users that their account is awaiting approval and is being reviewed by an admin. The email typically includes a message that their application is under review and that they will be notified once the review is complete. This helps manage user expectations and keeps them informed about the status of their registration.

Account Approved Email

Once an administrator has reviewed and approved a user's registration, the Account Approved Email is sent to inform the user that their account is now active. This notification confirms that the user's membership has been approved and they can now fully access and use the site. The email generally includes a congratulatory note and may offer further instructions or tips for using the site, ensuring users feel welcomed and ready to engage with the platform.

Account Rejected Email

In cases where a user’s registration is not approved, the Account Rejected Email is sent to notify them of the rejection. This email explains that their registration has been declined and may provide reasons for the decision or instructions on how to address any issues. It ensures transparency in the registration process and offers users a chance to seek clarification or make necessary adjustments if they wish to reapply.

Account Deactivated Email

When an administrator deactivates a user’s account, the Account Deactivated Email is sent to inform the user of the action. This notification serves as a confirmation that their account has been temporarily or permanently suspended. The email typically includes information about why the account was deactivated and any steps the user might need to take to resolve the situation or contact support for further assistance.

Account Deleted Email

The Account Deleted Email is sent to users when they decide to delete their own accounts. This email serves as a final confirmation of the deletion and informs users that their account has been removed from the site. It may include a message expressing regret at their departure and offer options for feedback or re-registration if they wish to return in the future.

Password Reset Email

When users request a password reset, the Password Reset Email is sent to their registered email address. This email includes a link for users to follow in order to reset their password. It provides clear instructions on how to create a new password and often includes a security note to reassure users that their request is being processed securely. This email is essential for maintaining account security and user access.

Password Changed Email

After a user successfully changes their password, the Password Changed Email is sent to notify them of the update. This email confirms that their password has been changed and provides a record of the action. It typically includes a note that if the user did not initiate this change, they should contact support immediately to address any potential security issues.

Account Updated Email

Whenever users update their account information, such as their profile details or contact information, the Account Updated Email is sent to confirm the changes. This email reassures users that their updates have been successfully applied and provides a summary of the changes made. It helps users keep track of their account modifications and ensures transparency.

New User Notification

The New User Notification is sent to administrators whenever a new user registers on the site. This email helps site admins stay informed about new registrations and manage user onboarding efficiently. It often includes basic information about the new user and may prompt administrators to review the new registration or take any necessary actions.

Account Needs Review Notification

If your registration process requires manual review, the Account Needs Review Notification is sent to administrators each time a new user registers and requires approval. This email alerts admins that new registration is pending their review and may include details about the user and their registration status. It ensures that admins are promptly aware of new users needing manual approval.

Account Deletion Notification

The Account Deletion Notification is sent to administrators whenever a user deletes their account from the site. This email informs admins of the account removal and helps them keep track of user activity. It may include details about the deleted account and any related information needed for administrative purposes.

Security: Suspicious Account Activity

The Security: Suspicious Account Activity email notification is designed to alert administrators whenever unusual or potentially harmful actions are detected on user accounts. This email serves as a security measure to help administrators monitor and react promptly to suspicious behaviours that could indicate account misuse, unauthorized access attempts, or other security threats. This feature ensures that site administrators stay informed about potential security risks and can take appropriate action to safeguard user data and site integrity. For more details, check the Ultimate Member Security Features article.

Email Sender Options #

The setting in this section determines how the sender's name and email address will appear in the outgoing emails sent by the plugin. You can configure the following email sender options:

Admin Email Address: This setting allows you to specify the email addresses where administrative notifications will be sent. This includes any alerts or updates that require admin attention. You can list multiple email addresses separated by commas, ensuring that all relevant administrators receive these notifications.
- Example: admin1@example.com, admin2@example.com
Mail appears from: This setting customizes the display name that appears in the "From" field of outgoing emails sent from your site. By default, this will be the name of your WordPress site. Changing this can help make your emails look more personalized or aligned with your brand.
- Example: If your site is called "Ultimate Member," setting this field to "Ultimate Member Team" will make your emails appear as though they come from "Ultimate Member Team."
Mail appears from address: This setting customizes the email address that appears in the "From" field of outgoing emails. By default, this is the email address associated with your site's admin account. Setting this correctly helps ensure that recipients recognize the email as coming from a legitimate source associated with your site.
- Example: admin@example.com - This email address will appear in the "From" field, making it clear to recipients that the email is coming from your organization.

Note: It is recommended to use an email address with your website's domain name for sending emails. To improve deliverability and avoid spam filters, consider using an SMTP service for email delivery.

Email Template #

Content type

Enable HTML for Emails: This option allows you to enable or disable HTML in your email templates. HTML enables rich formatting, allowing you to include styled text, images, colors, and other design elements in your emails. Enabling this setting is crucial if you plan to create visually appealing and branded email templates. If this option is disabled, HTML content will be displayed as plain text, which means any formatting or embedded media will not be rendered. Enabling HTML will allow you to create an email template with a company logo, colorful headings, and styled buttons, enhancing the visual appeal and effectiveness of your email communications.