Export & Import

There is no import/export tool in the Ultimate Member plugin. You can use third-party plugins to export user data to a CSV file or import users from a CSV file.

Plugins

Popular plugins that can import and export users in WordPress:

  1. WP Import Export Lite
  2. Export and Import Users and Customers
  3. Import and export users and customers
  4. WP All Import with Import WordPress Users for importing, WP All Export Pro for exporting. Note that these plugins are paid.

Notice: Not all field types can be exported and imported. These plugins can import simple fields (text and number), but can not import complex data (array and object).

Warning: Don't use these plugins to transfer UM data from site to site. No plugin can transfer all UM data from site to site correctly. Export and import the entire database if you need to create a staging site for testing or deploy a site to production.

How to export files and photos

Photos and other files can't be exported to a CSV file.

The plugin saves uploaded files and photos to a user's folder. Each user has a separate folder. The pattern for the path to the user's folder is /wp-content/uploads/ultimatemember/{user_id}/, where {user_id} is the user identification number.

You can use your FTP connection to download a user's folders from the /wp-content/uploads/ultimatemember/ directory.

To learn more about the upload file structure of Ultimate Member, go to this link.

How to activate imported users

Users imported by third-party plugins are inactive. These users can't log in to the site and their profiles are hidden in the member directory for regular members. You have to approve imported users manually or send them an activation email.

Use bulk action Approve Membership to approve members. The plugin will approve members and send them an email - the Account Approved email for members whose current status is "Pending administrator review" or the Account Welcome email for others.

Use bulk action Resend Activation E-mail to send members the activation email. The plugin will set members as "Waiting email confirmation" and send them the Account Activation email with a link to activate their accounts.

Notice: Approval is a resource-intensive process because of emails. You can disable email templates "Account Welcome Email" and "Account Approved Email" on wp-admin > Ultimate Member > Settings > Emails to make a process softer.

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