Emails Tab

Overview

The email settings in Ultimate Member enable you to configure and manage the email notifications sent to users or administrators following specific actions on your site. These settings control the content, recipients, and appearance of the emails sent to your users.

You can customize the email templates for notifications such as account activation, password reset, account approval, and more. Additionally, you can specify the sender's email address, name and how the emails appear to recipients.

It is recommended to use an SMTP service for email delivery to ensure reliable delivery of emails. Proper configuration of these settings helps maintain communication with your users and enhances the overall user experience on your website. (It's emphasized that these emails should originate from an email address associated with your website's domain name for consistency and professionalism. Additionally, it's recommended to use an SMTP (Simple Mail Transfer Protocol) service for email delivery to ensure reliable transmission of emails.)

Email Notifications

This section refers to the notifications that your site sends via email to users or administrators. It lists the different types of emails that can be configured and customized within the Ultimate Member plugin. By clicking on the  "Manage" button on each email, you can access email template settings to modify its content and behaviour.

Email Template Settings

These settings allow you to enable specific email notifications and you can edit the subject and content of the email.

Enable/Disable

This option allows you to choose to enable or disable a specific email notification. If you enable it, the notification will be sent out according to the configured settings. If you disable it, the notification will not be sent out, even if it is triggered by an event on your website.

Subject

The "subject" of an email is the summary or title that appears in the recipient's inbox, indicating the purpose or content of the email. It provides a quick glimpse into what the email is about before it's opened. You can specify the subject of your email in this setting and you can customize it by adding common placeholders. 

Email Content

"Email content" refers to the body of an email, which includes the text and any images or links included in the message. It's the main part of the email that the recipient reads when they open it. In this setting, you can customize the email content visually or through HTML text. You can also add a placeholder in the content. Placeholders are useful for dynamically inserting personalized information into templates, such as names, dates, or in this case, the name of a website.

A placeholder is a variable or symbol used in a template that will be replaced with actual data when the template is processed or rendered. In the context of the email header line example,{site_name} is a placeholder.

When an email is sent, the system replaces  {site_name} with the actual name of the website. So, if the website is named "MyAwesomeSite", the placeholder {site_name} is replaced with "MyAwesomeSite" in the header line, resulting in the "MyAwesomeSite" email header.

Default email notifications of Ultimate Member

The following email notifications are the default ones provided by Ultimate Member. If you have other UM plugins activated, their email notifications will be added to this tab as well.Check out the complete list of email notifications for Ultimate Member extensions here.

Email Notifications
Descriptions
Account Welcome Email
This email notification is sent to users after they have successfully registered on your site. It serves as a warm welcome and may include important information about getting started with your platform or community.

If you prefer new members not to receive a welcome email, you can disable this feature.
Account Activation Email If you have set your registration process to require email activation, this email is sent to users with instructions on how to activate their account. It helps ensure that only valid email addresses are used for registration.

You can disable this email template if you are not using the email activation requirement.
Your account is pending review When user registrations require manual review by an admin before approval, this email notifies users that their registration is pending review. It reassures them that their application is being processed. 

You can turn this email template off if you are not using the required admin review option.
Account Approved Email After an admin approves a user's membership application, this email is sent to notify the user that their account has been approved. It provides access to the site's features and content.

You can turn this email template off if you are not using the required admin review option.
Account Rejected Email If an admin rejects a user's membership application, this email is sent to inform the user of the decision. It may include reasons for the rejection and guidance on how to proceed.

You can turn this email template off if you are not using the required admin review option.
Account Deactivated Email When an admin deactivates a user's account, this email is sent to notify the user of the deactivation. It may include information on how to reactivate the account or contact support.
Account Deleted Email Sent to users when they delete their account. This email confirms the deletion and may include information on data retention policies or how to recover the account if deleted in error.
Password Reset Email  After a user requests to reset their password, this email is sent with a link to the "Password Reset" page to reset their password. It ensures that only the account owner can reset the password.
Password Changed Email After successfully changing their password, this email confirms to users that their password has been updated. It provides reassurance that their account is secure.
Account Updated Email Sent to users after they update their account information. It confirms that the changes have been saved and includes a button that links to the account page of the user to review of the updates made.
New User Notification This email notifies the admin of every new user registration. It helps admins stay informed about new members joining the site. This email includes placeholders which links to the new user's profile and the submitted form, so admin can review the new user's information.
Account Needs Review Notification When enabled, this option notifies the admin via email whenever a new user registers on your site, requiring manual review by the admins. The notification is sent only if the admin review is enabled for user registrations. It helps admins manage and process new registrations efficiently.
Account Deletion Notification Sent to the admin for every user account deletion. It helps admins keep track of account deletions and manage user data accordingly.
Security: Suspicious Account Activity  This email notification informs the admin of suspicious activities detected with specific account(s) on the site. It includes links to the profiles of the banned account(s). As a security measure, the email indicates that the status of each account has been set to rejected or deactivated, roles revoked, and login sessions destroyed.


Email sender options

This setting allows you to configure how the sender appears in outgoing emails. You can specify the admin email address, the name that appears in the "From" field, and the email address that appears in the "From" field. Additionally, you can enable HTML for emails if you plan to use HTML formatting in your emails.

Admin Email Address

This setting specifies the email address to which admin notifications are sent. It allows you to set up multiple admin email addresses by separating them with a comma (,).

Mail appears from

This setting allows you to customize the name that appears in the "From" field of the emails sent from your website. By default, it will display the name of your WordPress site. For example, if your site is named "UM Demo," that name will appear in the "From" field of the emails. You can change this to any desired name.

Mail appears from address

This setting allows you to customize the email address that appears in the "From" field of the emails sent from your website. By default, it will be the email address of your site's admin. For example, if your admin email is " admin@companyname.com," that email address will appear in the "From" field of the emails. You can change this to any desired email address.

Email Templates

The Email Template Settings section allows administrators to customize the appearance and structure of emails sent from the system. This setting provides options to modify the layout, colours, fonts, and content placeholders to ensure that emails align with your branding and communication style.

Content type

This setting allows you to enable or disable HTML formatting in emails sent from the system.

  • Enabled: Emails will support HTML formatting, allowing you to use rich text, images, links, and custom styling.
  • Disabled: Emails will be sent as plain text, and any HTML code included in the email content will be displayed as raw text instead of being rendered.

💡 Tip: If you intend to use styled or formatted emails, ensure this option is enabled to prevent HTML code from appearing as plain text.


Deprecated Articles: Older articles have been moved to the Deprecated category and may no longer be relevant due to recent updates in Ultimate Member. However, they remain available for historical reference. 

For the previous version of the Emails Tab documentation, you can view the old article here. Please note that it may contain outdated information that has since been updated.